Scope of Services: Miracleaning Company provides professional cleaning services for residential and commercial properties in the UAE. Services include general cleaning, deep cleaning, and specialized cleaning as agreed upon with the client.
Service Fees and Payment Terms: The fees for cleaning services provided by Miracleaning Company are based on the scope of work and agreed upon with the client prior to service commencement. Payment is due upon completion of services and can be made through cash, credit card, or bank transfer.
Cancellation and Refund Policy: Clients may cancel or reschedule cleaning appointments by providing at least 24 hours notice. Failure to provide timely notice may result in a cancellation fee. Refunds are issued at the discretion of Miracleaning Company and are subject to the circumstances of the cancellation.
Liability and Insurance: Miracleaning Company carries liability insurance to cover damages or losses caused by our personnel during the provision of cleaning services. Clients are advised to maintain their own insurance coverage for their property.
Access and Security: Clients are responsible for providing access to their premises at the scheduled time of service. Miracleaning Company takes necessary measures to ensure the security and privacy of clients’ property and personal information.
Complaints and Disputes: Clients are encouraged to report any complaints or disputes regarding the cleaning services provided by Miracleaning Company. We strive to address and resolve all issues promptly and satisfactorily.
Termination of Services: Either party may terminate the cleaning services agreement with reasonable notice. Clients terminating services prematurely may be subject to cancellation fees. Miracleaning Company reserves the right to terminate services for non-payment or breach of contract.
Intellectual Property Rights: All intellectual property, including logos, trademarks, and branding associated with Miracleaning Company, are protected under copyright law. Unauthorized use or reproduction of our intellectual property is prohibited.
Privacy Policy: Miracleaning Company respects the privacy of our clients and adheres to strict privacy policies regarding the collection, use, and protection of personal information. Client information is used solely for the purpose of providing cleaning services and is kept confidential.
Legal Compliance: These terms and conditions are governed by the laws of the UAE and comply with all applicable regulations regarding consumer protection, labor laws, and data protection.
Your satisfaction is our goal – experience the specialty of furniture cleaning with Mira Cleaning today.
